Guidance and analysis for leaders
Guides show how to do the work. Analysis sets out where things are heading and why. Both start with the short answer and link every claim to a public source.
Guides
All guidesWhat is an agent boss? How to manage AI agents like a team
An agent boss briefs, checks and manages AI agents the way a good manager runs a team. What the role involves, the four stages it grows through and where people stall.
Operating modelsWhat an AI agent needs around it before you can rely on its output
AI agents add capacity when the work around them has a role, sources, a quality bar, a stopping point and a named owner. A seven-part checklist for leaders.
AI agentsWhy AI agents need memory, and what I learnt building it
AI agents without memory start from zero every session, so early gains flatten. What agent memory involves, and what I learnt building and testing my own.
AI adoptionWhy most AI transformations stall at base camp
Most AI programs measure deployment: tools live, licences bought. Rate of learning tells you more about results. Why Australia shows the gap clearly, and what to change.
LeadershipThe mask, the mission and the space between us: loneliness at work
Workplace loneliness often looks like competence: the busy, responsive colleague who no longer feels known. What the data says, and what colleagues and leaders can do.
The agent bossThe correction log: why AI agents repeat the same mistakes
A correction made in conversation stays in that conversation, so AI agents repeat the same mistakes. Writing corrections down as rules is what makes them last.
Analysis
All analysisAI fluency is a leadership capability now
Leaders need enough AI fluency to judge whether the work, controls and accountability around AI are ready for its output to be trusted. What that means in practice.
Consulting industryConsulting has an experience problem, and AI is making it worse
AI works best in experienced hands, just as firms cut the graduate roles that build experience. Where the next experienced operators come from, and what firms can do.
AI productsWhat enterprises pay for when they buy AI
Buyers ask how AI makes a job quicker, easier or better, and rarely which model it runs. Why job-specific AI products sell, and why shadow AI is a demand signal.